These Terms of Service (“Terms”) are an agreement between you and Mobcrown (“we”, “us”) for the use of Arrow Knot: Escape Puzzle (“the App”) on iOS and Android. By downloading or using the App, you accept these Terms and our Privacy Policy. If you do not agree, please do not use the App.
1. Who can use the App
You may use the App if you are at least 13 years old, or older where your local law sets a higher age. If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms for you and is responsible for any purchases you make.
2. Your licence
We give you a personal, limited, non-exclusive, non-transferable and revocable licence to download the App and use it for your own non-commercial entertainment on devices you own or control, in line with these Terms and the rules of the App Store or Google Play.
The App and everything in it, including its code, levels and puzzle designs, graphics, animations, sounds, music, names and logos, belong to Mobcrown or its licensors and are protected by intellectual property laws. You may not:
- copy, sell, rent, distribute or sublicense the App or any part of it;
- reverse engineer, decompile or modify the App, except where the law expressly allows it;
- create derivative works from the App’s levels, graphics or code;
- remove or change any copyright or trademark notice.
3. Coins, boosters and in-app purchases
The App offers virtual items such as coins, boosters (Hint, Hammer, Rocket and Freeze), lives, bundles and the Piggy Bank, as well as a one-time No Ads purchase. Some items can be earned in the game; others can be bought with real money.
- Payments: purchases are processed by Apple or Google with your store account and are subject to their terms. We never see your payment details. Prices are shown in the App before you buy.
- Virtual items: coins and other virtual items are a limited licence to use content in the App. They have no real-world value, cannot be exchanged for money or transferred, and are not your personal property.
- Consumable items (coins, boosters, bundles, Piggy Bank) are used up when you spend them.
- No Ads is a one-time purchase that removes banner and interstitial ads. Optional rewarded ads stay available.
- Progress is stored on your device. If you delete the App, reset or lose your device, your progress and unspent coins and boosters may be lost and cannot be restored by us. The No Ads purchase can be restored with Settings → Restore purchases while signed in to the same store account.
- Refunds: refunds are handled by Apple or Google under their policies. Nothing in these Terms limits any refund or withdrawal rights you have under the law of your country. Where the law allows, by buying digital content that is delivered immediately you agree to its immediate delivery and acknowledge that your right of withdrawal ends once delivery starts.
4. Advertising
The App is free and shows third-party ads, including banner, interstitial and optional rewarded ads. We are not responsible for the products or services advertised. Your choices about personalized ads are explained in our Privacy Policy.
5. Leaderboards and platform services
If you are signed in to Game Center or Google Play Games, your display name and highest completed level may appear on public leaderboards. Your use of these services is also governed by Apple’s and Google’s terms. The player name you set in your in-game profile stays on your device.
6. Fair play
You agree not to:
- use cheats, bots, hacks, modified versions of the App or any software that changes how it works;
- manipulate the device clock, exploit bugs or use other tricks to obtain coins, lives, rewards or progress you have not earned;
- interfere with the App’s security, ads, purchases or the services it connects to;
- make fraudulent purchases or abuse refunds;
- use the App in any unlawful way.
If you break these rules, we may remove the related items or progress, or stop you from using the App.
7. Updates and availability
We may update, change or remove features, levels, items, prices or the App itself, for example to fix bugs or rebalance the game. Some updates may be required to keep playing. We try to keep the App available, but we do not promise that it will always be available or error-free. Online features such as ads, purchases and leaderboards need an internet connection.
8. Ending these Terms
You can stop using the App at any time by deleting it. We may suspend or end your licence if you seriously or repeatedly break these Terms. Sections 2 (ownership), 9, 10 and 12 continue to apply after the Terms end.
9. Disclaimer
To the extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of liability
To the extent permitted by law, Mobcrown is not liable for indirect, incidental, special or consequential damages, or for loss of data, progress, profits or goodwill arising from your use of the App. Our total liability for any claim relating to the App is limited to the greater of the amount you paid for in-app purchases in the six months before the claim, or USD 50.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, such as liability for intent or gross negligence, for death or personal injury, or your mandatory rights as a consumer.
11. Apple App Store
If you downloaded the App from the Apple App Store: these Terms are between you and Mobcrown, not Apple. Apple has no obligation to provide maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the App, including product liability, legal or regulatory compliance and consumer protection claims, or for investigating or settling any claim that the App infringes third-party intellectual property rights. You confirm that you are not located in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12. Governing law and disputes
These Terms are governed by the laws of the country where Mobcrown is established, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in the courts of that country. Consumers in Turkey may also apply to consumer arbitration committees within the statutory monetary limits. Before going to court, please contact us so we can try to resolve the issue informally. EU consumers can also use their national consumer dispute resolution bodies.
13. Changes to these Terms
We may update these Terms when the App or the law changes. The new version will be posted on this page with a new effective date. If the changes are significant, we will let you know in the App or the store listing. If you keep using the App after the changes take effect, the new Terms apply.
14. General
If a provision of these Terms is found invalid, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and us about the App. If a translation differs from the English version, the English version prevails, unless the law of your country requires otherwise.
15. Contact
Mobcrown
Email: info@mobcrown.com