Delete your data
Hero Wall: Idle Castle Defense · and other mobile games by mobCrown Studio (MOBCROWN STUDIO BİLİŞİM SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Denizli, Türkiye)
Our games do not use accounts. Your game progress is stored on your device, and analytics, attribution and purchase records are linked to an anonymous install ID. You can ask us to delete the data linked to that ID at any time.
How to request deletion
- Open the game and go to Settings (gear icon, top right).
- Find your ID at the bottom of the Settings screen and write it down (or take a screenshot).
- Send an email to dev@mobcrown.com with the subject "Data deletion request", the game name and your ID.
If you no longer have the game installed, describe your device (model, operating system) and the approximate dates you played, and we will do our best to locate your data. We will confirm by email and complete the request within 30 days.
What is deleted
- Analytics and gameplay events linked to your install ID (Google Firebase).
- Install attribution data linked to your device (Adjust).
- The purchase profile linked to your install (Adapty).
- Crash reports linked to your install ID (Firebase Crashlytics).
To delete your local game progress, simply uninstall the game. Uninstalling removes all progress stored on the device; purchased permanent items can be restored later with Restore Purchases.
What may be kept
- Records of in-app purchase transactions that we are required to keep for tax and accounting purposes (up to 10 years under Turkish law). Payment details are processed by Apple or Google and are never received by us.
- Aggregated or anonymised statistics that can no longer identify you.
Advertising partners (Unity LevelPlay / Unity Ads, Google AdMob, Pangle, Liftoff) process advertising data under their own privacy policies. You can reset your advertising ID or limit ad tracking in your device settings (Android: Settings › Google › Ads; iOS: Settings › Privacy & Security › Tracking).
See also our Privacy Policy and Terms of Service.