This Privacy Policy explains how MobCrown ("we", "us") handles information when you use the mobile game Gridexa: Block Puzzle (the "App") on iOS and Android. Please read it together with our Terms of Use.
1. Summary
- Gridexa has no user accounts. We never ask for your name, e-mail address, phone number or password.
- Your game progress, settings and purchases are stored on your device. If you sign in to Game Center or Google Play Games, a copy of your progress is also kept in your own Apple or Google cloud storage.
- The App uses third-party services for advertising, analytics, crash reports, attribution, in-app purchases, leaderboards and cloud save. These services may collect device identifiers and usage data as described below.
- Where the law requires it, we ask for your consent before personalised ads or tracking. You can change your choices at any time.
2. Who is responsible
The App is published by MobCrown. For any question or request about your data, contact us at info@mobcrown.com.
3. Information stored on your device
The App keeps the following on your device: game progress (levels, stars, scores, coins, boosters, themes, piggy bank, Daily results and streaks), purchase records, a game in progress, and settings such as language, sound, music, haptics and colour-blind patterns. We do not receive this data. Deleting the App deletes it from your device.
4. Cloud save
- If you are signed in to Game Center (iOS) or Google Play Games (Android), the App saves a copy of your game progress to your platform's cloud so you can continue on another device or after reinstalling.
- On iOS the copy is stored in your iCloud account (iCloud must be signed in); on Android it is stored with Google Play Games saved games in your Google account.
- The copy contains only game data (the items listed in section 3, without settings). We cannot access it; it is managed by Apple or Google.
- You can delete it in your device's iCloud storage settings (iOS) or in the Google Play Games app settings (Android).
5. Information collected by third-party services
The App contains software from the companies listed below. When you use the App, they may collect information directly from your device and process it under their own privacy policies.
Google AdMob (advertising)
- Purpose: showing banner, interstitial, app-open and rewarded ads, measuring ad performance, preventing fraud.
- Data: advertising identifier (IDFA on iOS, if you allow tracking; Advertising ID on Android), IP address and the approximate location derived from it, device and app information, ad interactions.
- In the European Economic Area, the United Kingdom and Switzerland, a consent form from Google's User Messaging Platform asks for your choices before personalised ads are shown.
- Privacy policy: https://policies.google.com/privacy
Adjust (attribution and measurement)
- Purpose: understanding which campaigns bring installs, measuring in-app events and ad revenue, preventing fraud.
- Data: advertising identifier (if available), IDFV on iOS, Google Play install referrer on Android, IP address, device and app information, in-app events (for example finishing a level or a purchase) and ad revenue.
- Privacy policy: https://www.adjust.com/terms/privacy-policy/
Google Firebase (Analytics, Crashlytics, Remote Config)
- Purpose: understanding how the game is played so we can improve it, fixing crashes, and changing app settings (such as ad frequency, offers or required updates) without an app update.
- Data: app instance and installation identifiers, in-app events (for example levels started and finished, screens opened, purchases started), device model, operating system, app version, language, country derived from the IP address, and crash reports (stack traces and device state at the time of a crash).
- Privacy policy: https://firebase.google.com/support/privacy
Adapty (in-app purchases and offers)
- Purpose: validating and restoring purchases, delivering what you bought, and choosing which offers to show.
- Data: an anonymous Adapty profile identifier, store transaction details (product, date, price, currency, store transaction ID), device and app information.
- Adapty forwards purchase events to Adjust so we can measure revenue.
- Privacy policy: https://adapty.io/privacy
Apple App Store and Google Play (payments)
Payments are processed by Apple or Google. We never see or store your payment card or bank details.
Game Center (iOS) and Google Play Games (Android) (leaderboards and cloud save)
- Purpose: the Endless and Daily leaderboards, and cloud save (section 4).
- Data: your platform player identifier, display name and avatar, your scores and your saved game. Your display name and scores are visible to other players on the leaderboards. Signing in is optional and managed by Apple or Google.
- Apple: https://www.apple.com/legal/privacy/ – Google: https://policies.google.com/privacy
Sharing your results
When you share a Daily result, the App creates an image and opens your device's share sheet. You choose where it goes; we do not receive it.
6. Tracking and your choices
- iOS: the App asks for permission to track through Apple's App Tracking Transparency prompt. If you do not allow it, the advertising identifier (IDFA) is not shared and ads are not personalised with it. You can change this at any time in Settings > Privacy & Security > Tracking.
- Android: you can reset or delete your Advertising ID in your device's settings (Settings > Privacy > Ads, or Google > Ads).
- EEA, UK and Switzerland: you can review or change your consent at any time in the App under Settings > Privacy choices.
- The App works offline; ads, analytics, purchases, leaderboards and cloud save need an internet connection.
7. Why we process data (legal bases)
Where the GDPR, the Turkish KVKK, the Brazilian LGPD or similar laws apply, we rely on:
- your consent, for personalised advertising and tracking (you can withdraw it at any time);
- our legitimate interests, for analytics, crash reports, fraud prevention and keeping the App working and secure;
- the performance of a contract, for delivering and restoring purchases and for cloud save;
- legal obligations, where applicable (for example tax and accounting records of purchases kept by the stores).
8. Sharing
We do not sell your personal information for money. Data is shared only with the service providers listed above, who process it to provide their services, and with authorities if the law requires it. In some US states, using advertising identifiers for personalised ads can count as "sharing" or "selling" personal information; you can opt out with the tracking and Advertising ID settings described in section 6.
9. International transfers
Our service providers may process data in countries other than yours, including the United States and the European Union. They use safeguards required by law, such as the European Commission's Standard Contractual Clauses.
10. Retention
Data stored on your device stays until you delete the App. Your cloud save stays in your Apple or Google account until you delete it there. Third-party services keep data for the periods set in their own policies and settings (for example, Firebase Analytics keeps event data for a limited period and Crashlytics keeps crash reports for 90 days). We do not keep any separate copy of this data.
11. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict its processing, and to withdraw consent. Because the App has no accounts, most data is linked only to random device identifiers. To make a request, including a request to delete your data, write to info@mobcrown.com; we will help you and forward the request to the relevant service provider. You also have the right to complain to your local data protection authority.
12. Children
Gridexa is a general audience game and is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information through the App, contact us at info@mobcrown.com and we will take steps to delete it.
13. Security
We use the security measures of trusted service providers, and data is transmitted over encrypted connections. No method of transmission or storage is completely secure, but we work to protect your information.
14. Changes to this policy
We may update this Privacy Policy. The effective date at the top shows the latest version. If the changes are significant, we will let you know in the App or on the store page.
15. Contact
MobCrown – info@mobcrown.com